Refund Policy

Please choose your product carefully as all sales are final. Menstrual cups, MEDIballs Kegels, Pads and Underwear may not be returned, refunded or exchanged due to purchase error, change of mind or if the incorrect size has been selected by you at checkout. 

Menstrual Cups and MEDIballs Kegels are classified as medical devices that may have been in contact with bodily fluids and may be contaminated with pathogens and as such, pose a potential hygiene risk. They cannot be exchanged or returned regardless of the claim that they may not have been used or remain in a sealed box.

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